1) We have detailed user manual with pictures and CD, you can learn step by step.And our user manual update every month for your easy learning if there is any update on machine.
2) If have any problem during use,you need our technician to judge The problem elsewhere will be solved by us. We can provide team viewer/Whatsapp/Email/Phone/Skype with cam till all of your problems finished.We can also provide Door service if you need.
A4: Yes,we have Original. At first we will show you and And after shipment we will give you CE/Packing list/Commercial Invoice/Sales contract for customs clearance.
A1: The machine with main parts(excluding the consumables) shall be changed free of charge(some parts will be maintained) when if any problem during the warranty period.
1. Laser marking machine: 3 years quality guaranty.
2.Vibrating knife cutting machine: 2 years quality guaranty.
3. Laser welding machine: 2 years quality guaranty.
4. Fiber laser cutting machine: 3 years quality guaranty.
