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Global Premium Brand of Laser Equipment , Focus on High Precision Metal Cutting.

Q10:In warranty time,if part goes wrong,how to deal with?

We will replace or repair without charge if manufacture’s defective workmanship (the parts without customer’s man made damage) with new or repaired parts shipping cost to customer.And it will be determination by LXSHOW laser. In general,customer’s need to return the parts with shipping cost. Also the parts should be packaged as well as they received without damage. If there is wrong,the customer will bear the related cost.

 

We will replace or repair But it will except the following factors:

1)The parts damaged due to lack of maintenance,cleaning,Or misuse/abuse.

2)Normal wear and tear.

3)damage caused by accident.

4)Piracy incidents

5)Some other man made damage.

If the above 5 points,the customer will be responsible for all the cost including shipping (go and return) charges.


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+86-15610137252
Tel : +86 0531-82035887
Address: Floor 19, Building A3-4, Hanyu Jingu, Licheng District, Jinan City, Shandong Province, China
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