On the eve of Christmas at the end of 2022, our after-sales technical specialist Bruce was invited to Russia to give customers technical training on the metal laser cutting machine LXF28025L. During this period, he visited other agents and established a long-term friendly cooperative relationship with customers.For fiber laser cutting machines, many customers may be in contact for the first time, and this Russian customer is no exception. Compared with traditional ordinary CNC cutting machine, fiber laser cutting machine for metal sheet has many advantages. Fiber laser cutting machine is a new type of processing equipment and a high-tech laser processing method. It relies on fiber optic cables for transmission, which is much more energy efficient than other types of laser transmission, and the conversion efficiency is very high. With these advantages, fiber laser cutting machines are welcomed by many customers. The training customer this time contacted our business staff in April 2022 and purchased this metal laser-cutting machine. Our fiber laser cutting machine is mainly used for processing metal materials, its special wavelength is conducive to the absorption of various metal materials, so it is easier to cut, punch and engrave metal. Compared with the traditional CO2 laser cutting machine, when cutting six thicknesses of carbon steel, the fiber laser cutting machine only needs 1KW to achieve the cutting effect and speed of 3KW CO2. In addition, the operating cost of the fiber laser cutting machine is lower, which can bring higher processing benefits to the enterprise. Therefore, more and more buyers choose to purchase laser cutting machine equipment from LXSHOW Laser and put it into the production work of their own factories. The following is a video display of the on-site debugging of the machine after the technician Bruce arrived at the Russian customer's factory. https://youtu.be/xmK8uRGLuyo Since the fiber laser cutting machine is a continuous pulse laser in the laser emission mode, the smoothness of the cutting section is much higher than that of other cutting equipment. Not only is there no burr, but the machining accuracy can reach about 0.01 mm. In the face of these advantages, fiber laser cutting machines are completely superior to other types of processing equipment. Although the purchase cost is higher than traditional equipment, it is far superior to other equipment in terms of return on investment period. When choosing a good machine, price should not be the only factor that buyers should consider, quality and after-sales service should be the key factors. Jinan Lingxiu Laser Equipment Co., Ltd. has a strong pre-sales service and after-sales technical team, as well as many international technical service specialists who are proficient in foreign languages. They can not only communicate in English fluently but also know the operation and use of the machine. We have a complete pre-sales service system, which can quickly answer customer doubts, communicate clearly and efficiently, and provide customers with reasonable solutions. Customers can contact us through online consultation on the website, email consultation, telephone consultation, WhatsApp or WeChat, and other communication tools, and inform the business personnel of the equipment, services, or questions they need. Our sales staff and sales engineers will pass understand the various physical properties of customer materials, cut workpiece requirements, estimate investment costs, recommend equipment for customers, introduce equipment performance, plan equipment selection, inform equipment prices, and a series of services. Through the preliminary consultation, customers can arrive at our production base for on-site inspections through different modes of transportation.We will arrange company business and factory-related technical personnel to conduct accompanying visits.It is also possible to provide us with the customer's material samples, and the incoming materials are tested and cut by the test machine in our factory, and the sample analysis report or test product report is obtained, and then according to the specific discussion results of the customer, combined with our existing configuration options in the customer industry model experience, planning the best design. Customers can fully understand our equipment through our on-site material testing video, factory equipment photos, graphic design drawings, product instruction manuals and other materials. If customers want on-site inspections, the company will send relevant salesmen to accompany customers to visit our sample equipment exhibition hall, inspect our laser equipment production process, explain the laser cutting process, and let customers have a more intuitive impression of our production scale and product equipment. Through our early communication with customers, we issue equipment quotations and technical drawings detailing the configuration requirements for customers to review before drawing up a cooperation contract. Not only excellent pre-sales service but also a complete after-sales service system. The after-sales technical specialist carefully guides customers and responds quickly to customer feedback. When Bruce went abroad to train machines for Russian customers, he also gave other cooperation with customers and made a considerate return visit.After our laser equipment is sent to the customer's designated place of use, the after-sales service program will be started. We strive to provide customers with perfect after-sales service, establish an after-sales service team, form an effective management mechanism from installation, commissioning, maintenance, training, and return visits, and establish after-sales service files to ensure that after-sales service is traceable, spare parts are supplied in a timely manner, and maintenance efficient. For the equipment entering the installation and commissioning stage, according to the actual situation of the customer and the future use conditions, while we complete the commissioning work, professional trainers will train the management personnel or operators on the customer's site to explain the structure of the purchased equipment and complete The process from unfamiliarity to understanding, and detailed guidance on equipment installation, equipment commissioning, safe production, and maintenance processes, until users can fully use the equipment correctly. The picture below shows that after Bruce, our after-sales technical specialist, explained the demonstration to the technicians of the agent, the agent explained it to the operator of the terminal factory.We provide customers with a full set of detailed machine instruction manuals, which indicate various safety precautions and how to use the equipment correctly so that customers can use cutting safely; the manual shows in detail the comprehensive anatomy of the equipment and the marking of each component of the equipment, the list of wearing parts, let customers fully understand the structure of the machine, and also provide a great convenience for customers to purchase accessories; the manual also lists detailed equipment maintenance items, which is convenient for customers to formulate maintenance plans and prolong the service life of equipment; Customers can also view the installation, commissioning, and other information of the equipment in the manual. In the later equipment service, we respond to the customer's online information and emails in a timely manner. For products that need to be repaired, if the situation is relatively simple, we can quickly solve it through online guidance and resume production. For products that need to be replaced or other important problems, our after-sales personnel will arrange corresponding personnel and solutions in a timely manner. We are deeply aware of the problems reflected by after-sales service or customers, and the accumulation of experience in product maintenance, which plays an extremely important role and value in improving product quality and improving the technical level of the enterprise. We will organize and analyze them and will continue to have an optimized design and make full use of more advanced technology, to provide customers with better laser product equipment. Therefore, as long as you order a fiber laser cutting machine from Jinan Lingxiu Laser Equipment Co., Ltd., you don't need to worry about after-sales service. We have a 24/7 online after-sales service guarantee. If you have any problems during use, you can email us or contact us in other ways at any time, and let our technicians determine the problem and help you solve it. In order to facilitate customers getting familiar with the machine, we can also provide not only the user manual but also related videos as a guide.If you need it, you can send us an email via firstname.lastname@example.org, and we can provide you with the LXF series manual and machine demonstration video of the laser metal cutting machine for free. Fiber Laser Metal Cutting Machine Warranty:The whole machine (including the generator) has a three-year warranty.
In October this year, our after-sales technician Jack went to South Korea to provide customers with metal laser cutting machine after-sales technical training, which was well received by agents and end customers.The immediate client for this training is an agent. Although the agent-customer has used the board-cutting software of the Bochu system before and mastered the laser cutting process, but has never used the pipe laser cutting machine of the Bochu system, and does not know the specific method of use. The end customer is the first time to buy a laser cutting tube machine for and does not understand the operation steps of the tube cutting laser machine. So the customer asked if the company could go to the local factory to train them. For other small trading companies, it may be difficult to meet the needs of this customer, but it is no problem for a large company like LXSHOW Laser.Since the end customer is in South Korea, the company's after-sales technician Jack was invited by the customer to go to South Korea in October for training on the laser tube cutting machine LX-TX123. Jack is one of the experienced technicians of laser tube cutting machines and has strong foreign language communication skills, so this time the company sent him to Korea for machine training. During the training process, our professional after-sales technician Jack first conducts machine training for agents in English, and then agents use Korean to train terminal customers.after-sale videoAfter the machine is transported to the customer's factory, use the crane to unload the container with the machine from the trailer, and open the container to check the condition of the machine in the box. After checking everything is fine, start to install the machine. First, adjust the level of the main bed, dock the extra bed with the main bed, then open the packaging of the feeding bracket, place the loading bracket at the designated position and fix it to the bed, and then install the feeding bracket. The whole machine is powered on and tested. The installation, training, and trial production of the machine took a total of 16 days. During this period, our technician Jack was conscientious, and the training explanation was serious, patient, and careful. He taught customers how to use the machine, and emphasized some precautions during the use of the machine. Customers are very satisfied with our after-sales technical training services, and the two parties have reached a friendly and pleasant cooperative relationship.During the training period, Jack also participated in the Changyuan Exhibition held every two years in South Korea. The total exhibition area of the exhibition is 11,000 square meters, and there are more than 200 exhibitors. The Changyuan Exhibition is one of the more famous exhibitions in the welding and cutting industry, also known as WELDING KOREA， is one of the largest weldings and cutting exhibitions in Korea with a long history. It provides a platform for industrialized industries such as metal processing and welding to demonstrate the competitiveness of commodities and also provides a lot of opportunities for product sales and publicity. In particular, the publicity and display of welding have been increased, providing opportunities for the mutual exchange of products, technologies, and information at the exhibition. To increase knowledge and learn about new products, new technologies, and new information in large-scale foreign exhibitions promptly, to communicate with foreign laser equipment customers, and better upgrade and update the company's products and technical capabilities, the company gave our technical staff Jack provided sufficient support to go to the exhibition for learning and exchange.Jack met customers who had cooperated with the company at the exhibition and visited the exhibition together at the warm invitation of the customers.Jinan Lingxiu Laser Equipment Co., Ltd is one of the largest laser application and intelligent equipment development and manufacturers in northern China. It has an after-sales service technical team of more than 50 people, including more than 20 international after-sales technicians, who are good at English communication. They can not only communicate with customers in English fluently but also skillfully use various laser equipment of our company. At present, our company is still growing its team, and more partners believe in and join us. The growth of the technical team also allows customers who buy our machines to have better technical support and strong after-sales protection.In addition, when using the laser tube cutting machine for the first time, there are the following after-sales items that need to be paid attention to：First of all, to master the operation of the machine, a series of operations from connection to shutdown need to be proficient.Secondly, you must be able to use the system software installed on the tube laser cutting machine, which is not easy. The operating software installed by the manufacturer when leaving the factory is not specific. Although many customers have used cutting machines, some cutting systems have not been touched. This training is mainly because the agent has never used the tubes laser cutting machine of the Bochu system, which is why our company provides after-sales training. Sometimes training for a few days is much more efficient than groping by yourself, and it can be put into production quickly.Again, you need to know the cutting parameters, such as cutting carbon steel of different thicknesses, what is the power, what is the speed, and the approximate range, otherwise it will be a waste of time to try to get the best cutting effect. For our company's customers, after-sales technicians will explain these issues during the training process.The cutting parameter table of the LX-TX123 machine is as follows:In addition, optical path adjustment is a big problem. Our company's technicians will help customers adjust the optical path in advance. Generally, there is no problem. Sometimes the optical path deviation will occur after the equipment has been used for a while, resulting in problems with the cutting effect. At this time, you need to adjust the optical path. Adjustment is also a big project. It is generally recommended to find our technicians and tell them the specific problems in the process of using them. Our professional technicians can usually find the answer according to the problems that arise. If you want to adjust it by yourself, you can contact the technician to provide the manual for adjusting the optical path, and you can adjust it slowly by yourself.There are also safety issues. If the equipment fails, you must know how to deal with it. You don't need to repair it, but you must deal with the failure urgently to prevent unnecessary losses and accidents.Finally, there may be many minor problems during the use of the cutting machine that will catch you off guard (laser tube life, reflectors, focusing mirrors, etc.). There are many laser machine accessories, and problems with the joint use of various accessories may cause problems with the equipment. You must investigate patiently, you can contact our technicians for feedback, and you must learn how to maintain the equipment so that the laser equipment can serve us as long as possible.If you are a customer who doesn't know much about laser machines, you will not be disappointed by choosing Jinan Lingxiu. You only need to put forward your purchase needs, and the company's business personnel will provide you with a very good introduction to related machines. When you choose a suitable machine and place an order to purchase, the company will also provide full support and arrange after-sales technicians to help you better learn how to use the machine you purchased in the form of online remote or on-site guidance.Therefore, as long as you order a fiber laser cutting machine from Jinan Lingxiu Laser Equipment Co., Ltd, you don't need to worry about after-sales service. We have a 24-hour online after-sales service guarantee. If you have any questions during use, you can email us at any time. You need our technicians to identify the problem and help you fix it. Whether it is machine training or after-sales use, we can always help you solve all problems and finally make you satisfied.Generally speaking, it is straightforward for a person with certain machine operation experience to operate a laser cutting machine. As long as you order laser equipment from our company, for your convenience to get familiar with the machine, we can also provide a user manual and video as a guide.If you need it, you can email us via email@example.com, and we can provide you with the LX-TX123 laser tube cutting machine manual and demonstration video for free.Fiber Laser Cutting Machine Warranty:Three-year warranty for the whole machine (including the generator)If there is a problem with the main parts of the machine (excluding wearing parts) during the warranty period, you can contact us for a free replacement.
In the second quarter of 2021, realme ranks among the world's TOP6 for the first time, becoming the world's fourth largest Chinese mobile phone brand. And realme has also entered the top five in 18 markets around the world. In the Indian market, realme has performed very well, and not only mobile phones, realme has also launched many smart accessories products in India.realme will launch the realme TechLife air purifier in India next week, and the product has been launched in the Philippines and Indonesia. Although the Indian price of the purifier is unknown, some pictures reveal the price of its HEPA filter in India. The filter can be purchased separately, and the official recommendation is to replace it every 4-6 months for best performance.The exposed retail packaging box of the purifier shows that the filter is white and is priced at 1499 Indian rupees in India. The actual price may be lower. For the realme TechLife air purifier, because this product has been sold in other markets, the information is not mysterious. The air purifier is equipped with a three-stage filtration system, which is officially claimed to remove 99.95% of 0.3 micron particles and PM2.5 pollution in the air. The air purifier has five modes and has a real-time air quality indicator. The indicator light will change color according to the air quality. In addition, the purifier also has a timer function, which can be automatically turned off after 2 hours, 4 hours or 8 hours of use.Sheet metal is always indispensable in the production process of electronic products. raycus fiber laser cutting machine are playing an increasingly important role in the sheet metal processing industry. Cutting with laser cutting equipment is not affected by the hardness of the material. This is determined by the characteristics of the laser. It is an advantage that traditional equipment cannot compare. cnc cutting laser fiber machine can cut steel, stainless steel, aluminum alloy, and hard alloy plates without deformation. . The steel fiber laser cutting machine do not need to perform secondary processing on the sheet metal after cutting, and the cutting surface is smooth. The laser beam is focused into a small spot, so that the focal point reaches a high power density. The material is quickly heated to the degree of vaporization, and the evaporation forms a hole. The beam quality is high and the positioning accuracy is high. Therefore, the accuracy of optical fiber laser cutting machine is also high.
In the early morning of September 15th, Apple's autumn conference was officially held, and iPhone 13 and other products were all on the scene. The iPhone 13 Pro was launched together with multiple updates. The iPhone 13 Pro series has a "bangs" depth-sensing lens that is 20% smaller than the previous generation. In terms of color matching, in addition to the original gold, graphite and silver, this time it launched Far Peak Blue, which is more than the previous midnight blue. A little bit shallower.In terms of core, the iPhone 13 Pro also uses the A15 bionic chip, but the difference is that the GPU display chip of the iPhone 13/13 mini is 4 cores, while the Pro series is 5 cores. That is to say, the Pro series is slightly better in terms of graphics rendering. .In terms of taking pictures, the iPhone 13 Pro uses three new cameras. The first is a 77 mm telephoto lens that supports up to 3x optical zoom, and an ultra-wide-angle lens with F/1.8 aperture supports autofocus, and it also supports macro shooting. The focusing distance can be as close as 2 cm, and there is also a wide-angle lens with F/1.5 aperture, which increases the amount of light by 2.2 times compared with the previous generation.iPhone 13 Pro brings a new style mode, users can customize the color saturation, contrast, etc. You can directly use this filter style when taking pictures again.At the end of the year, iPhone 13 Pro will also bring video recording in ProRes format, which is also the first time on the iPhone. The ProRes format has the characteristics of high color fidelity and low compression, which allows you to shoot, edit and share film and television-level videos anywhere.Home appliances such as mobile phones and TVs, which are closely related to our lives, are playing an increasingly important role in the home. And these electrical appliances will involve metal materials.Among the commonly used electrical products, fiber laser cutting machine rotary is mainly used for drilling and cutting of metal parts, plastic parts, and metal parts of the product (metal sheet parts account for almost 30% of all parts). For example, you can cut thin steel plate parts, cut air conditioner metal fittings, metal outer covers, cut and perforate the bottom or back heat dissipation screen of the refrigerator, and cut the metal smoke guide plate of the range hood. The traditional stainless steel cutting process has problems such as tool wear, low processing efficiency, and easy to produce burrs, surface roughness, and deformation. In contrast, the fiber laser machine table cutting process has many advantages and has become a common choice for stainless steel processing enterprises. stainless steel fiber laser cutting machine improves the traditional production technology to make mobile phone processing more in line with the needs of contemporary production standardization. On the one hand, high precision fiber laser cutting machine can enhance product value creation and reduce production costs; on the other hand,fiber ipg steel laser cutting machine liberates product processing methods and replaces labor with automated machinery to create a safer and more reliable production operation mode.